The age of the customer
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The age of the customer

From B2B to B2C, expect 2014 to be the year of the consumer as the importance of customer service becomes more apparent than ever. In an Australian first, the Online Retail Logistics Conference discussed the shipping barriers and customer expectations with industry speakers from eBay, Australia Post, IBM Australia and Kogan.com Stuart Harker, the Global … Continue reading

Is it time to rethink tariffs?
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Is it time to rethink tariffs?

Australian Designers taxed on their Intellectual Property TCF Industry needs a government dialogue about the future Textile and Fashion industry essential to Australia The Council of Textile and Fashion Industries of Australia (TFIA) has called on industry stakeholders to have a debate about the future of the TCF industry.  This call follows a submission to … Continue reading