Eastland shopping centre in Melbourne has partnered with Margaret Zhang releasing In the Youth of our Fury. Continue reading
Tag Archives: retail industry
Trend: Repair & Wear
We are all familiar with that heartbreaking moment when you have to bid farewell to your favourite pair of jeans because they are simply too faded and far beyond repair by amateur hands. So what if the retailer of said favourite jeans offered a repair service, would this be a valuable offering you would use? … Continue reading
In Your DNA – Ensuring Excellent Customer Service
Customer Service has become such a loosely used term. Is it time to bring back that authenticity and humility within the act itself? A recent press release from an incoming CEO at a major U.S freight company was quoted saying: “It’s no longer our job to satisfy our customers, it’s our job to amaze them”. Maybe it was a catch-cry, maybe … Continue reading
Prepare your business for the future of retail
There’s no denying retail has been a challenging sector in recent years. Business owners have been dealt numerous changes in a short space of time and they just keep coming. To prepare for this new-look retail of the future, now is the time to step into the ring, encourage innovation and experiment with new commercial … Continue reading
Why blogging needs social and vice versa
Via Social Media Servants Digital marketers are always going on about how social media and blogging are important parts of your digital strategy. But why do they work so well together? Basically, they enhance what each other can do. Blogging One of the main draw cards of blogging is SEO. By blogging regularly, you’ll increase … Continue reading
Have your say in our online poll
As a retailer, you are on the front line, battling on in these challenging economic times, and shaping your business to innovate for the future. We want to help. But we are only as good as your feedback. Help us to help you by taking part in our first online poll. We’d love to know … Continue reading
The retail store is changing, “Brands need to be physical”
We’ve seen a fundamental shift in the retail industry since the GFC and while many businesses are taking the leap into new territory, many have also been left behind or struggling to keep up. But it’s not just about adopting omni-channel, many of the retail leaders are seeing success through innovation of the physical space. … Continue reading
